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Vendor: Cisco
Certifications: Channel Partner Program
Exam Name: Cisco Networking: On-Premise and Cloud Solutions
Exam Code: 500-551
Total Questions: 60

♥ 2018 Valid 500-551 Exam Questions ♥

500-551 exam questions, 500-551 PDF dumps; 500-551 exam dumps:: (60 Q&A) (New Questions Are 100% Available! Also Free Practice Test Software!)

Latest and Most Accurate Cisco 500-551 Dumps Exam Questions and Answers:

Question: 21

If you use skills-based routing, where is the agent selection criteria defined?

A. in the Contact Service Queue definition
B. In the Resource definition
C. in the Skill definition
D. in the Skill Group definition

Answer: A

Question: 22

The Cisco Unified Contact Center Installer automatically installs which two features on the Cisco Unified Contact Center Express server? (Choose two )

A. Cisco Unified Communications Manager
B. Cisco Unified Communications Operating System
C. IVR System Prompts
D. Workforce Management
E. Cisco Supervisor Desktop

Answer: BC

Question: 23

Which subsystem processes connections between the Cisco Unified Contact Center Express server and the enterprise databases?

A. Media
B. Database
C. Unified CM Telephony
D. Configuration datastore

Answer: B

Question: 24

What is the maximum number of agents that Cisco Unified Contact Center Express supports when it is deployed with Cisco Unified Communications Manager?

A. 300
B. 150
C. 400
D. 50

Answer: A

Question: 25

is the maximum number of CTI ports that a Cisco Unified Contact Center Express Standard deployment supports?

A. 200
B. 400
C. 300
D. 150

Answer: C

Question: 26

What are the peripheral variables in the Set Enterprise Call Info step related to?

A. call variables
B. custom variables
C. script parameters that are passed from the application configuration
D. ECC variables

Answer: A

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